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Leading your people through change

You don’t need another system.
You need the one you have to work for your people.

We partner with organisations who’ve already invested in their CRM, ERP and digital platforms (Salesforce, Microsoft, SAP etc) and want to see real return.

Our work sits between implementation and impact.
We align leaders, equip teams, and embed habits so technology becomes part of how work actually gets done.

That’s where value lives.

If your platform is live, but value feels far away,

we can help fix that.

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Platforms we work with

We partner with leading CRM and enterprise platforms to ensure your technology ecosystem works seamlessly for the people who use it every day.

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Our Core Services

Project Adoption Partnership

For technology projects that need to be more than delivered.

Many technology projects go live on time and on budget, but still struggle to create lasting change.

SolveSimple works alongside your implementation partner, internal project team or product owner to support the part of the project that often gets overlooked: the people who will end up using the system every day.

While the project team handles requirements, configuration, testing and deployment, we help your people get ready. We make sure they understand what is changing and why, feel confident in the new way of working, and have the support they need to keep going once the project team has moved on.

This offering is built for Salesforce, ERP, AI-enabled workflow and other platform projects where the real risk is not just whether the system works, but whether people change the way they work.

We help with:

  • Stakeholder engagement and communication

  • Change impact and readiness

  • Role-based training and enablement

  • Adoption planning before and after go-live

  • Leadership alignment

  • User confidence, ownership and behaviour change

Best suited for projects where the platform is being implemented, upgraded or rebuilt, and you want the investment to translate into real business value.

Embedded Adoption Partnership

Ongoing adoption leadership for organisations that need technology
to keep delivering value.

Technology value is not created at go-live. It is created over time through better habits, clearer ownership, stronger leadership rhythms and confident users.

Our Embedded Adoption Partnership gives your organisation ongoing access to SolveSimple as a strategic adoption partner across platforms, teams and business change.

We work alongside your leaders, product owners, administrators, and frontline teams to keep the technology pointed at what matters and built into how work actually gets done.

This is usually structured as a days-per-month retainer, giving your team consistent support without needing to scope every small piece of work separately.

We help with:

  • Adoption strategy and planning

  • Stakeholder engagement

  • Leadership alignment

  • Enablement and training strategy

  • Product owner and admin support

  • Adoption metrics and value realisation

  • Ongoing coaching for teams and leaders

Best suited for organisations with Enterprise platforms already in place or a roadmap in place, where adoption, ownership or value realisation still needs sustained attention.

Focused Consulting Engagements

Practical workshops and deliverables to solve a specific adoption,
change or operating challenge.

Sometimes you don’t need a large project. You need clarity on one important problem.

Our focused consulting engagements help leaders and teams step back, make sense of the challenge, and leave with a practical plan they can act on.

They give your team a clear view of what needs to change, what is getting in the way, and what to do next.

Common engagements include:

AI operating model design

Helping teams think clearly about how AI changes work, roles, workflows and human value.
 

Centre of Excellence design

Creating the structure, rhythms and responsibilities needed to govern and improve
platforms over time.
 

Change impact assessment

Understanding who is impacted by a technology or process change, what support they need,
and where adoption risks may appear.
 

Data hygiene strategy

Helping teams improve the quality, consistency and usefulness of platform data.
 

Adoption architecture

Designing the practical adoption plan, KPIs, dashboards and behaviours needed to turn platform usage into business value.
 

Stakeholder alignment

Clarifying the purpose, picture, plan and part each group plays in a change, so leaders and teams are aligned before delivery begins.

Best suited for leaders who need a clear plan, a shared direction or a practical way forward before investing in a larger adoption or change program.

Platform Leader Program

Capability program for the people responsible for making platforms work.

Many Salesforce admins, product owners and platform leads find themselves carrying more responsibility than their role was originally designed for.

They are expected to manage requests, support users, protect data quality, improve adoption, guide priorities and help leaders get value from the platform.

Our Platform Leader program help these people move from reactive support to strategic platform leadership.

The program is practical, cohort-based and designed for people who need to lead from where they are, even if they do not have formal authority.

Why SolveSimple

We bridge the gap between technical delivery and the people on your team.

 

Our focus is adoption, because a platform is only as good as the people who use it.

 

We bring local expertise to human-centered technology integration.

If your platform is live but underperforming
now is the time to correct course.

The questions we keep coming back to

A short weekly note on the questions shaping how

we think about technology, AI, and work.

Driving meaningful Salesforce adoption and sustainable digital transformation for Australian organisations.

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